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Modern elevator in a deep-blue glass shaft

OTIS · GLOBAL PROJECT DELIVERY

Moving buildings upward.
Bringing the world closer.

From global R&D and manufacturing in China to international logistics,
installation, commissioning and lifecycle service for complex building projects.

01 / GLOBAL CAPABILITY

Scale at work

Scale is not just a number. It is confidence behind every project.

2.5M+units maintained worldwide
2.5Bpassenger journeys every day
110+countries and territories
4manufacturing and logistics bases in China
8 + 6Lead Design and System Engineering Centers

GLOBAL NETWORK

A worldwide network of engineering, manufacturing and service.

Otis brings together product, engineering and service resources across regions, supporting international projects with consistent technical standards from system design and equipment supply through lifecycle maintenance.

Global resource coordination
Local engineering response
OTIS global business and service network map
GLOBAL REFERENCEGlobal Product & Service Network

MADE IN CHINA · DELIVERED GLOBALLY

Made in China. Delivered to projects worldwide.

Four manufacturing and logistics bases connect scalable production, digital quality management and international project delivery.

Otis manufacturing campus in China
04 CHINA MANUFACTURING & LOGISTICS BASES
Automated manufacturing equipment
Digital manufacturing operations
IntelligentDigital systems embedded across production and quality control
SustainableMore efficient use of energy and manufacturing resources
EfficientAn agile supply chain built for complex project schedules
01

Tianjin TEDA Factory

Factory area
65,000 m²
Annual capacity
45,000 units/year
02

Chongqing Factory

Factory area
23,000 m²
Annual capacity
20,000 units/year
03

Haining OMC Factory

Factory area
19,000 m²
Annual capacity
5,500 units/year
04

Hangzhou Factory

Factory area
45,000 m²
Annual capacity
45,000 units/year
Otis Shanghai Lead Design Center

SUPPORTED BY OTIS GLOBAL R&D NETWORK

Engineering in Shanghai, connected to a global R&D network.

The Shanghai Lead Design Center brings together product development, systems engineering and application support, working with the global Otis R&D network to adapt solutions for different markets, building types and technical codes.

8Lead Design Centers
6System Engineering Centers
400+engineers in Shanghai

8 Lead Design Centers

  • Farmington · USA
  • Madrid · Spain
  • Gien · France
  • Berlin · Germany
  • Hyderabad · India
  • Bengaluru · India
  • Shanghai · China
  • Escalators · Hangzhou / Tianjin

6 System Engineering Centers

  • Florence
  • Buga
  • São Bernardo
  • China
  • Korea
  • Japan
Otis field operations and service

FIELD OPERATIONS

Great equipment deserves an installation system you can trust.

Standardized field controls make safety, quality and programme performance visible at every milestone.

01Specialist Teams

Experienced project management and qualified installation professionals

02Standardized Process

SIP8 eight-step control across critical delivery milestones

03Quality Assurance

End-to-end inspections from site mobilization through handover

04Safety First

Site safety embedded as the prerequisite for every activity

GLOBAL PROJECT REFERENCES

Experience across airports, rail systems and major public buildings.

Project categories and equipment quantities are compiled from Otis international project materials.

01

International Airports

Proven delivery for major hubs, new terminals and complex passenger environments.

02

Metro & Rail

Reliable vertical transportation under peak traffic, continuous operation and multi-system coordination.

03

Public Buildings

Experience spanning stadiums, hospitals, major retail destinations and civic landmarks.

OBOR PROJECT DELIVERY

Supplied from China. Supported throughout the project lifecycle.

For overseas projects delivered by Chinese contractors, developers or government-aid programmes, Otis can coordinate bidding, procurement and supply from China, with RMB contracting where applicable and service support connected to the Otis network in the destination market.

01China-Based Tender & Supply

Manufacturing, procurement and project milestones coordinated in China.

02Professional Installation

Field teams work to consistent Otis safety and quality requirements.

03Global Service Continuity

Local Otis resources support maintenance in the destination market.

SELECTED DELIVERY

Selected Belt and Road Projects

01

Government-Aided & Embassy Projects

02

International Commercial Projects

03

International Infrastructure Projects

WHAT WE DELIVER

One clear chain of responsibility, from design through service.

Otis China serves as the project coordination point, connecting manufacturing, logistics, installation, commissioning and lifecycle service according to the agreed Incoterms and destination market.

01

System Design

RESPONSIBLE TEAM / TERMSOtis China Project Team

Vertical-transportation planning, product configuration and interface coordination based on building use, traffic demand and local technical requirements.

02

Manufacturing

RESPONSIBLE TEAM / TERMSOtis China

Production under Otis China manufacturing and quality systems, with inspection, packing and factory-release activities aligned to the project schedule.

03

International Logistics

RESPONSIBLE TEAM / TERMSFOB / EXW

FOB or EXW Incoterms are applied as agreed, clearly defining the delivery point, logistics responsibility and documentation handover.

04

Installation, Commissioning & Service

RESPONSIBLE TEAM / TERMSLocal and China Teams, Coordinated

Depending on the destination market, execution support is provided by the local Otis organization, an established local distributor, or the Otis China project team.

  • Local Otis organization
  • Established local distributor
  • Otis China project team

The final delivery parties and scope boundaries are subject to the project location, contract terms and the delivery plan agreed by both parties.

BEFORE YOUR PROJECT STARTS

Six questions clients ask before starting an elevator project.

These answers establish the essential project inputs. Project-specific requirements are confirmed after the initial brief.

01What is the typical lead time?

For standard configurations, the typical manufacturing lead time is approximately 1–2 months. The confirmed schedule depends on final technical approval, product configuration, production planning and international logistics.

02What hoistway and site information is required?

We typically require architectural drawings, hoistway dimensions, number of floors and stops, overhead and pit dimensions, power supply information and the construction programme. A project-specific interface checklist will be issued at the appropriate stage.

03How do you confirm whether my market is covered?

Please provide the project country and city. We will verify product availability, shipping arrangements, local installation resources and maintenance coverage before confirming the executable scope.

04How are local installation and commissioning arranged?

Installation and commissioning are defined by the contracted scope, site readiness and qualified resources available in the destination market. Method statements, interfaces and programme milestones are confirmed before shipment.

05How are maintenance and spare parts supported?

The project plan can define the maintenance handover, recommended critical spares, response arrangements and long-term parts support. The final service model is confirmed for the destination market.

06What information is needed for a quotation?

Please share the project location, building type, number of floors and stops, rated load, quantity, target speed and required delivery date. This allows the team to prepare an appropriate elevator selection and commercial proposal.

START A PROJECT

Tell us the project conditions. We will clarify what matters first.

Share the project location, building type and initial requirements. Our project team will follow up to confirm elevator selection, supply, installation and service arrangements.

01 · PROJECT REQUIREMENTS02 · SOLUTION & DELIVERY03 · LOCAL SERVICE COORDINATION
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START A PROJECT WITH OTIS

Start your next building with a vertical-transportation solution you can rely on.

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